Shipping policy
Free shipping
We offer free standard shipping Australia-wide on coffee orders over $55*. If you have a discount code for your coffee order, the order value of coffee after applying the discount code must exceed $60 to be eligible for free standard shipping. We reserve the right to review our free shipping offers and free shipping threshold. This may impact active subscriptions. Should your subscription be affected, we will contact you.
*For coffee subscriptions with different delivery intervals (for example one monthly and one fortnightly) which have been purchased in one transaction, the free shipping threshold of $60 applies to the subscriptions of the same subscription cycle and not the total cart value.
Delivery instructions
In most cases, we use Australia Post for deliveries. Once your parcel is on its way, we email you your tracking number.
Delivery times
We strive to ensure all orders are packed and shipped within 1-3 business days, excluding weekends and public holidays. We'll only ship your purchase once we received payment. Should you pay using Paypal eCheque, please note that clearance can take up to 5 business days.
You will receive a shipping confirmation with tracking once your order has been packed and shipped. Delivery times may vary based on your location, the day of the week and time when the order was placed, your selected delivery service (Standard or Express) and the capacities of our logistics provider. Once your parcel is on its way, we will email you your tracking number.
International shipping
Unfortunately, we no longer offer international shipping options.
